Omnichannel retail: commerce everywhere

Customer convenience

Curbside pickup, “buy online pick up in store” (BOPIS), “scan and go,” and “just walk out” options are here to stay, allowing customers to shop and collect goods conveniently. Micro fulfillment centers and partnerships with last-mile companies, such as Uber and Lyft, offer additional customer-pleasing options – all made possible through smart technologies. 

Marketing personalization

Understanding changing trends and unique customer preferences is key to the success of every retail business. Powerful retail analytics can shed light on customers’ current and future needs, helping retailers shape their offerings. Personalized marketing and experiences – based on consent and trust – build customer loyalty and, ultimately, profitability. 

SAP Intelligent Returns Management

Offer a seamless, transparent product returns process with AI-assisted routing, dispositioning, and analytics while maximizing margins on returns and reducing carbon emissions. 

SAP S/4HANA Retail for merchandise management

Transform core processes with Intelligent ERP for the retail industry. Improve in-store operations with real-time insights, drive customer-centric merchandising, and optimize your supply chain. 

Sustainable energy transition

Oil, gas, and energy companies that build a winning decarbonization strategy – and pivot to sustainable energy – gain a real edge.

New oil, gas, and energy M&A opportunities

The shutdown and sale of refineries opens doors for partners and buyers who can reconfigure these refineries to support renewables.

Digital transformation in oil, gas, and energy

When digital technologies are embedded throughout the energy value chain, new business models – and opportunities – can emerge.

More renewables in the energy mix

The energy mix is changing – with demand for natural gas, hydrogen, and other renewables increasing as coal-fired plants shut down.

SAP S/4HANA Cloud for oil and gas upstream hydrocarbon accounting and management

Boost upstream productivity – and maximize asset usage – by unifying oil, gas, and energy production processes across engineering, asset maintenance, and planning.

SAP S/4HANA Oil & Gas for hydrocarbon management

Manage your downstream business with timely and accurate inventory information to support better visibility into inventory and informed decision-making.

API RBI Extension for Intelligent Assets

Get corporate visibility into your risk-based inspection (RBI) program directly from SAP, accelerate decision-making during turnarounds, and reduce IT and security complexity.

Connected Depot by Implico

Streamline truck product loading and processes required at oil and gas terminals with our partner solution that fully integrates with SAP S/4HANA.

oyalty Experience Platform by Annex Cloud

Create a loyalty program that’s ideal for fuel and service stations wanting to scale. This partner software integrates seamlessly with SAP Customer Experience solutions.

Manage production costs

Maximize media value

It's important to understand the rights of your entire content library and which assets are available for exploitation, while managing cashflow on royalties and tracking the profit and loss of each title or IP. You also can mine data to identify under-yielding content and use advanced analytics to discover the right distribution channel.

Personalize audience engagement

By understanding audiences and consumers and targeting relevant content (including advertising) to them, you can deliver a more personalized and compelling media experience. Drive longer media engagement or “stickiness” to increase customer lifetime value, grow revenue, and deepen relationships through the customer journey – from unknown to advocate.

SAP S/4HANA Cloud

Establish integrated business processes to manage financial growth across your organization and achieve top-line, bottom-line, and green-line growth.

SAP Billing and Revenue Innovation Management

Automate your customer billing needs and monetize media opportunities quickly and effectively with our subscription billing solution.

SAP S/4HANA for rights and royalty management by Vistex

Manage intellectual property efficiently from initial rights acquisition or IP origination through monetization, with our media rights management solutions.

SAP Profitability and Performance Management

With advanced business modeling, granular profit and cost analysis, and simulation capabilities, you can empower business users to make better strategic decisions to improve business performance and maximize profitability.

SAP Convergent Mediation by DigitalRoute

Optimize data monetization and make a positive impact on your bottom line by converting usage and transactional data into revenue that supports new and existing media business models.

Sustainable manufacturing for aerospace

Manufacturers are moving toward clean air mobility to deliver energy efficiency across digital ecosystems to reach aerospace sustainability goals.

Innovation in aerospace and defense

Traditional A&D business models are being disrupted. Leaders are using tech, such as digital twins and digital threads, to shift the focus from products to outcomes.

Supply chain resilience

Through aerospace and defense supply chain transformation, companies can gain resilience and sustainability – and add value across networks.

Future workforce and skills shortage

The race for talent continues to be a major concern across A&D, exemplified by strong competition for critical skills that are in short supply.

Cybersecurity for aerospace and defense

Protecting enterprise systems, technical infrastructure, supply chains, and intellectual property is a growing challenge for aerospace and defense.

SAP Enterprise Product Development

Enable enterprise collaboration with relevant data, insights, and stakeholders to speed product development across the partner ecosystem and support industry 4.0 innovations for connected, compliant, and sustainable products.

SAP S/4HANA for product compliance

Automate compliance throughout the product lifecycle with software to manage regulatory and sustainability requirements, including registrations, classifications, labeling, and more.

Advanced connectivity

Monetization of new business models

Commoditization of basic communication services means that you need to diversify your revenue streams. With a combination of flexible consumption and innovative business models, you can achieve revenue stream diversification by transforming into a digital life provider, data broker, digital transformation enabler, or cloud service provider.

Hyperfocus on the customer experience

To compete effectively in the digital economy, you must deliver a highly personalized and fully digitalized experience across multiple channels, including brick and mortar stores, online touch points, call centers, and social communities. Tailor-made telecom services and solutions are also crucial if you are to meet and exceed customer expectations.

Structural transformation

The rollout of next-generation networks requires significant expenditure in areas such as 5G and fiber to the X (FTTX). To fund this, you must adapt your asset operation model to become more innovative and collaborative. You can also achieve savings by streamlining the management of telecom equipment using automation and intelligent solutions.

SAP Billing and Revenue Innovation Management

Automate your billing needs and monetize opportunities quickly and effectively by deploying our telco-native subscription billing solution.

SAP Profitability and Performance Management

Keep costs under control with granular cost and profitability management. Allocate direct and indirect costs down to product and customer level.

SAP Integrated Business Planning for Supply Chain

Meet future telecom demand profitably with supply chain analytics, what-if simulations, alerts, and more to help you stay ahead of change and improve responsiveness.

SAP Service and Asset Manager

Prolong the life of your telecom assets – and improve their reliability and performance – with online and offline access to a powerful mobile app for enterprise asset management.