Telecommunication

Pedram ZARKANDI
16.03.23 08:33 PM Comment(s)

Digital transformation in the telecommunications sector

Telecommunications service providers are emerging from the world of consumer connectivity to businesses and ecosystems, and providing a wide portfolio of services combining connectivity with digital content, professional services and devices. This change in the market imperatives require the telecom companies to reinvent business processes and the underlying systems.

Advanced connectivity
Network evolution helps you support other industries in reinventing business processes. However, you must deploy and operate telecom networks as efficiently as possible while maximizing your network’s revenue potential. Combining 5G, the IoT, edge computing, AI, and machine learning technologies enables you to connect and monetize a sensor-based world.  		 
Monetization of new business models

Commoditization of basic communication services means that you need to diversify your revenue streams. With a combination of flexible consumption and innovative business models, you can achieve revenue stream diversification by transforming into a digital life provider, data broker, digital transformation enabler, or cloud service provider.

 
Hyperfocus on the customer experience

To compete effectively in the digital economy, you must deliver a highly personalized and fully digitalized experience across multiple channels, including brick and mortar stores, online touch points, call centers, and social communities. Tailor-made telecom services and solutions are also crucial if you are to meet and exceed customer expectations.

 
Structural transformation

The rollout of next-generation networks requires significant expenditure in areas such as 5G and fiber to the X (FTTX). To fund this, you must adapt your asset operation model to become more innovative and collaborative. You can also achieve savings by streamlining the management of telecom equipment using automation and intelligent solutions.

 
Sustainable growth

Sustainability is a key priority for telcos, beginning with the critical task of promoting the reuse and recycling of mobile phones and other consumer devices. With advanced analytics and technology based on the IoT, you can further optimize energy consumption while accelerating adoption of renewable energy across your network.

 

Innovative telecommunications solutions from SAP and our partners

Solutions that address specific telecommunications industry needs help you achieve cost-effective transformation and sustainable growth.

 
SAP Field Service Management

Track telco network equipment and IoT data in a central repository to simplify collaboration on asset maintenance, usage, and failures – and to keep telco assets performing at their best.

 
SAP Billing and Revenue Innovation Management

Automate your billing needs and monetize opportunities quickly and effectively by deploying our telco-native subscription billing solution.

 
SAP Profitability and Performance Management

Keep costs under control with granular cost and profitability management. Allocate direct and indirect costs down to product and customer level.

 
SAP Integrated Business Planning for Supply Chain

Meet future telecom demand profitably with supply chain analytics, what-if simulations, alerts, and more to help you stay ahead of change and improve responsiveness.

 
SAP Service and Asset Manager

Prolong the life of your telecom assets – and improve their reliability and performance – with online and offline access to a powerful mobile app for enterprise asset management.


 

Pedram ZARKANDI